Marc B. Lautenbach is President and Chief Executive Officer of Pitney Bowes Inc., a $4.9-billion company that provides technology solutions for small, mid-size and large firms that help them connect with customers to build loyalty and grow revenue. In addition to sending letters and parcels, Pitney Bowes technology locates, analyzes, verifies and secures information companies depend upon to do business.
Under Marc’s leadership, the company of 27,000 people is diversifying its portfolio beyond its core mailing business into adjacent growth areas of e-commerce, location intelligence and secure transaction technologies.
Before joining Pitney Bowes in December, 2012, Marc spent 27 years in senior leadership roles at IBM, most recently as Managing Partner, North America, IBM Global Business Services. He oversaw businesses and customer segments with annual revenues ranging from $3 billion to $35 billion, and teams ranging from 500 to 50,000 people. He has extensive experience in building profitable relationships with large enterprises, government agencies, and small-and medium-size businesses.
Marc has particular expertise in business transformation and developing strong leadership teams. He has helped transform IBM’s Small and Medium Business, where he served as President in Asia-Pacific from 1998-2000 and General Manager of IBM Global Small and Medium Business from 2000-2005. He also is well-versed in the emerging world of “big data” with experience in helping customers understand and take advantage of the unprecedented amount of information available to improve their operations.
A resident of Greenwich, Connecticut, Marc graduated magna cum laude and Phi Beta Kappa from Denison University, where he is a member of the Board of Trustees. He holds an MBA from the Kellogg School of Management at Northwestern University. As part of his ongoing commitment to higher education, Marc is a member of the President’s Advisory Board at Elon University and an advisor and member of the Parents’ Council at Wake Forest University.