Pitney Bowes Introduces SmartLink to Deliver Greater Value and Cloud Services in Canada
Innovative Technology Connects Meters to the Pitney Bowes Commerce Cloud for Automatic Updates, Enhanced Analytics and New Services
TORONTO, September 12, 2016 - Pitney Bowes Inc. (NYSE:PBI), a global technology company that provides innovative products and solutions to power commerce, today announced the launch of the SmartLink device, a digital technology solution that connects postage meters to the Pitney Bowes Commerce Cloud, in Canada to enhance productivity and enable a new range of online services. The SmartLink device leverages a secure Internet of Things (IoT) platform to link physical postage meters to the Pitney Bowes Commerce Cloud, unlocking valuable new benefits, online tools and services. Most notably, these tools and services include automated postage rate updates, low postage alerts, AutoInk technology, usage tracking and analytics, error notifications and simple self-help tutorials, all with 24/7 online account management features.
“We are leveraging the latest digital technology to extend the capabilities of our Mailstation2 mailing systems currently in use today across Canada with revolutionary digital solutions and applications available today in the Pitney Bowes Commerce Cloud,” said Bill Mackrell, VP and General Manager of Canada, Pitney Bowes Global SMB Solutions. “Small and medium businesses in Canada are burdened by the growing complexity of mailing and shipping and look to Pitney Bowes to help simplify and optimize their work flow. With the SmartLink device, users will enjoy having their meters always up to date, never out of ink and delivering greater value than ever before. This digital connection also eliminates additional expense and potential service disruptions associated with maintaining analog phone lines.”
The digital services available in the Pitney Bowes Commerce Cloud further simplify operations and allow clients to easily modify account preferences from a centralized location online. Meters connected with the SmartLink device will receive low ink monitoring service and the ability to automate the process of purchasing ink via the Pitney Bowes AutoInkTM program. Usage analytics and automated ink replenishment deliver greater savings and improve operations. New proactive alerts and greater support services will also help ensure the continuous operation of shipping and mailing workflows.
Recently launched in the U.S., users are delighted with the simplicity and savings they gain from using the SmartLink device to better manage their mailing operations. “As a small business, any savings we can take advantage of for office supplies is great,” said Laura Interrant of Lotus Motorcars of Long Island, New York. “In addition, not having to remember when to reorder a supply and having it done for you is even better.”
Pitney Bowes partnered with Electric Imp to develop the SmartLink solution within the Pitney Bowes Commerce Cloud. The SmartLink solution enables collection of real-time data from Pitney Bowes physical devices, paving the way to valuable data analytics and digital services.
“SmartLink is a smart, real-world IoT use case, capturing transformational business data and helping business customers avoid down-time – all while maintaining network, data, device and application security at high levels,” said Hugo Fiennes, CEO of Electric Imp. “Partnering with the experts at Pitney Bowes has been a great experience, and shows how our flexible platform can seamlessly integrate at scale with existing machines in the field. The result is a secure, cost-effective, real-time connection to next generation cloud services that improve Pitney Bowes’ customer experiences and provide insights to improve operations and future products for years to come.”
The SmartLink device is designed to work with Pitney Bowes’ Mailstation2 mailing systems in Canada. New versions of these models will include the SmartLink device. The rest of Pitney Bowes’ line of mailing systems offers digital connectivity solutions.
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company powering billions of transactions – physical and digital – in the connected and borderless world of commerce. Clients around the world, including 90 percent of the Fortune 500, rely on products, solutions and services from Pitney Bowes in the areas of customer information management, location intelligence, customer engagement, shipping, mailing, and global ecommerce. And with the innovative Pitney Bowes Commerce Cloud, clients can access the broad range of Pitney Bowes solutions, analytics, and APIs to drive commerce. For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com.