Centris AG Selects Pitney Bowes’ Group 1 Software for Real-Time, Personalized Document Generation
LANHAM, Md.--(BUSINESS WIRE)--Group 1 Software, Inc., a Pitney Bowes Company (NYSE: PBI), today announced that Centris AG, a leading provider of IT solutions to the Swiss healthcare and personal accident insurance industries, has selected Group 1 Software’ s DOC 1® Document Composition Services (DCS) to provide real-time, personalized, onsite document generation capabilities for insurance clients.
Centris AG will implement DOC 1 DCS as part of its Swiss Health Platform (SHP), a new solution for healthcare and personal accident insurance providers, starting in 2007, which will provide a business process-oriented solution for managing standardized information for the Swiss healthcare market using a single platform. Through SHP, Centris AG will obtain raw data via an XML interface and incorporate it into documents for batch processing. The addition of DOC 1 DCS to the SHP will enable Centris AG to further expand its portfolio to also include real-time, onsite document generation.
“With DOC 1 DCS, we are able to enlarge and improve our service portfolio for customers in the insurance field, ” says Patrick Jaeggi, manager of Output at Centris AG. “Using a Web client, our customers can generate documents, such as templates, forms, preprints, contracts, etc., in real time by filling in the necessary customer-relevant data. The document is then immediately available as a PDF. For organizations, this results in significant financial and time-efficiency benefits. During a consultation, they can directly print out and present their customers with the documents on the spot, or send them electronically. ”
“Organizations have realized that efficient and improved customer communication can generate cross-sell and up-sell opportunities and save costs, simultaneously,” says Jochen Razum, managing director at Group 1 Software in Munich. “At Group 1 Software, we always try to provide solutions which meet individual customer needs. We are pleased that our solution supports the clients of Centris AG with regard to simplifying and improving their customer communication.”
DOC 1 DCS is a scalable and resilient Web service deployment of Group 1 Software’s DOC 1 document generation engine for real-time creation of variable content and customized documents in support of customer-facing applications. Using a Java 2 Enterprise Edition (J2EE) compliant, service-oriented architecture (SOA) platform, DOC 1 DCS delivers on-demand documents through multiple channels, including back- and front-office applications, branch networks, customer support centers, the Web, and email.
About Group 1 Software
Group 1 Software ( www.g1.com) turns data into results, providing innovative software solutions that enable our clients to better understand and connect with their millions of customers, prospects, and partners. Group 1 Software helps over 3,000 organizations maximize the value of customer data to improve profitability, increase effectiveness, and strengthen customer relationships, through consolidating, cleansing and enriching corporate data, and generating personalized business documents for multi-channel delivery, customer care and efficient business processing. Our comprehensive Customer Communications Management (CCM) solutions span from database to delivery, adding value to every aspect of communication and allowing clients to integrate intelligence throughout their mailstream. As part of Pitney Bowes (NYSE: PBI), a $5.6 billion company, Group 1 Software’ s solutions are utilized by leaders in the insurance, financial services/banking, GIS/mapping, government, mail services, retail, telecommunications, utility, and other industries, including Entergy, ING, L.L. Bean, MapQuest, Microsoft, Safeco Insurance, Wal-Mart and Wells Fargo.
DOC 1, Group 1, Group 1 Software, and the Group 1 logo are trademarks or registered trademarks of Group 1 Software, Inc. Pitney Bowes and the Pitney Bowes Process Bar Design are trademarks or registered trademarks of Pitney Bowes, Inc. All other brand names and trademarks are the property of their respective owners.