La Poste Expands Self-Service Kiosk Network with Support from Pitney Bowes
ST. DENIS, France, October 21, 2008 - Pitney Bowes announced today that it has signed a contract to provide 50 stand-alone postal kiosks to La Poste, France’s national postal operator, so that La Poste can enhance its retail network in large urban areas.
The contract is one of the largest Pitney Bowes has ever signed for postal kiosks, and includes the design, installation and servicing of postal kiosks that will be located in post offices in some of France’s largest cities, beginning in 2009.
“We are extremely pleased with the vote of confidence that La Poste has made with this contract,” said Yves CouÃ©, vice president, Southern Europe, and managing director of Pitney Bowes in France. “We believe that this technology will help La Poste achieve its goals of superior service for a wide variety of customers and locations.”
The Pitney Bowes kiosks allow postal customers to perform a wide range of tasks, including weighing a mailpiece or a parcel, ordering special postal services such as insurance, and printing and applying the correct postage or transport label, including a barcode for tracking. By allowing many customers to handle these tasks on their own, the kiosks permit postal retail counter employees to focus their attention on those customers who have special or hard-to-meet needs more efficiently.
Pitney Bowes has already deployed its kiosks in many different settings, including corporate campuses, college campuses, and at postal retail outlets in several countries. Many kiosks provide services during hours when the regular post office is closed, thereby enhancing public access to the national postal network.
“We operate increasingly in an environment where consumers expect and demand around-the-clock access to the goods and services that enrich their lives,” said CouÃ©. “I applaud La Poste for making this investment in technology to bring self-service operations to a new level of excellence at postal retail centers.”
The value of the transaction was not disclosed, but CouÃ© said he hopes that the number of kiosks will expand over time.
About Pitney Bowes
Pitney Bowes is a mailstream technology company that helps organizations manage the flow of information, mail, documents, and packages. Our 36,000 employees deliver technology, service, and innovation to more than two million customers worldwide. The company was founded in 1920 and annual revenues now total $6.3 billion. More information is available at www.pb.com.