MagTek and Pitney Bowes Collaborate on Nationwide Service
STAMFORD, Conn. & SEAL BEACH, Calif., October 11, 2010 - Pitney Bowes Inc. (NYSE:PBI) and MagTek, Inc., a global leader in payment security, today announced a new agreement in which Pitney Bowes will provide nationwide on-site repair and maintenance services to MagTek and its U.S. customers.
Under the agreement, Pitney Bowes will act as the primary, authorized service provider for MagTek and its ExpressCard 1000, delivering a full portfolio of nationwide on-site repair, installation and maintenance services in support of MagTek and its U.S. customers. The collaboration will enable MagTek to provide consistency in delivery of repair and maintenance services to its customers for their ExpressCard 1000 units, and further expands Pitney Bowes’s multi-vendor services capabilities in the financial services and retail industries.
“Pitney Bowes is honored to be chosen by MagTek to help deliver nationwide service to its U.S. customers,” said Joanne Boyd, vice president, business development, multi-vendor services for Pitney Bowes. “Our collaboration will combine Pitney Bowes’s comprehensive services and technology capabilities with MagTek’s strength as a leader in secure payment transaction solutions.”
“Our agreement with Pitney Bowes will help MagTek expand its service reach in the U.S. to offer nationwide coverage for our customers in every zip code,” said Sarah Irato, senior vice president, sales and marketing for MagTek, Inc. “In addition, our collaboration will help MagTek increase service efficiency through comprehensive reporting capabilities, and the ability to open and monitor service calls over the Web.”
MagTek’s ExpressCard 1000 is a compact, desktop device that provides financial institutions and retail store locations with the convenience of instant card issuance for credit, debit, ATM, gift, loyalty and membership cards, and with the security of MagTek®’s MagnePrint® card authentication technology, magstripe encoding, smart card encoding and advanced personalization features.
Pitney Bowes is a leading provider of services for printers, copiers, multi-function devices, scanners, shredders, PCs and workstations, mailstream solutions and kiosk devices.
Consisting of 1,200 A+ certified specialists, Pitney Bowes Multi-Vendor Services offers a full range of product life cycle services including on-site maintenance services, installations, managed asset deployment and professional service.
About Pitney Bowes:
Celebrating its 90th year of innovation, Pitney Bowes provides software, hardware and services that integrate physical and digital communications channels. Long known for making its customers more productive, Pitney Bowes is increasingly helping other companies grow their business. Pitney Bowes is a $5.6 billion company and employs 33,000 worldwide. Pitney Bowes: Every connection is a new opportunity™. www.pb.com
Since 1972, MagTek has been a leading manufacturer of electronic devices and systems for the reliable issuance, reading, transmission and security of cards, checks, PINs and other identification documents. Leading with innovation and engineering excellence, MagTek is known for quality and dependability. Its products include secure card readers, check scanners, PIN pads and distributed credential issuing systems. These products are used worldwide by financial institutions, retailers, hotels, law enforcement agencies and other organizations to provide secure and efficient electronic payment and identification transactions.
Today, MagTek continues to innovate with the development of a new generation of security centric products secured by MagneSafe™. By leveraging strong encryption, secure tokenization, real time authentication and dynamic payment card data, MagneSafe products enable users to assess and validate the trustworthiness of credentials used for online identification, payment processing, and other high-value electronic transactions.
MagTek is based in Seal Beach, California and has sales offices throughout the United States, Europe, and Asia, with independent distributors in over 40 countries. For more information, please visit www.magtek.com.
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