New Pitney Bowes White Paper Highlights Importance of "The Empowered RIM Manager"

STAMFORD, Conn., March 23, 2010 - The importance of retaining and empowering RIM (records and information management) managers within an organization is the focus of a new white paper now available from Pitney Bowes Management Services, Inc. (PBMS), a wholly owned subsidiary of Pitney Bowes Inc. (NYSE:PBI).

With ever-increasing ways of creating, sharing and storing content in the world today, along with the demands posed by new and sometimes contradictory national and international regulations, the role of the corporate RIM manager has taken on added significance.

“More and more companies are realizing that records management requires far more authority, support and resources than has been the tradition,” said Betty McAlvany, director, Records and Information Management, PBMS. She emphasizes that RIM managers must have a clear view into all records and document-related projects within an organization to successfully perform their responsibilities.

The white paper maps out a framework for facilitating a uniform, enterprise-wide approach to successful records and information management that includes:

  1. Policy and program development
  2. Process and procedural considerations
  3. Retention and disposition requirements and opportunities
  4. Legal hold and litigation/discovery
  5. Technology concerns
  6. Training and change management communications

The white paper also presents time and cost pitfalls that can develop when organizations do not adequately consider records management issues in planning an acquisition, divestiture, workforce reduction or real estate move.

Click the link to download The Empowered RIM Manager white paper.

Pitney Bowes Management Services designs, implements and operates global solutions that provide enterprise clients with customer communication, mail and document lifecycle services that help in creating more effective, efficient and compliant business processes and operations.

About Pitney Bowes

Pitney Bowes is a $5.6 billion global technology leader whose products, services and solutions deliver value within the mailstream and beyond. Founded in 1920, our company’s 33,000 employees deliver technology, service and innovation to more than two million customers worldwide. For more information about Pitney Bowes, its products, services and solutions, visit