Pitney Bowes and Brother Announce National Service Agreement for Color Laser Printers and Multi-Function Devices
STAMFORD, Conn. & BRIDGEWATER, N.J., October 13, 2008 - Pitney Bowes Inc. (NYSE:PBI), the world’s leading mailstream technology company, and Brother International Corporation, a manufacturer of office and commercial printing and imaging solutions, announced today a new agreement whereby Pitney Bowes will provide nationwide on-site maintenance and repair services to Brother in support of its U.S. network of distributors, resellers and customers.
Under the terms of the agreement, Pitney Bowes will deliver on-site warranty repair and maintenance services nationwide in support of Brother’s color laser printers and multi-function devices. These flexible printer repair solutions and service contracts will help Brother’s customers maintain their equipment and minimize costly downtime.
“Pitney Bowes is honored to be selected by Brother to help provide nationwide on-site maintenance and repair services for their color laser printers and multi-function devices,” said Joanne Boyd, vice president, business development, multi-vendor services for Pitney Bowes. “Our agreement will help deliver greater convenience to Brother’s U.S. customers by offering a single point of accountability for consistent services, as well as flexible service options.”
“We are delighted to welcome Pitney Bowes as an independent service provider,” said Charles Stadler, vice president of national service, Brother International Corporation. “Our collaboration will help provide comprehensive service offerings to our dealers, resellers and customers that can deliver optimum convenience and efficiency.”
Pitney Bowes is a leading provider of services for printers, copiers, multi-function devices, scanners, shredders, PCs and workstations, mailstream solutions and kiosk devices. Consisting of 1,200 A+ certified specialists, Pitney Bowes’ Multi-Vendor Services offers a full range of product life cycle services including on-site maintenance services, installations, managed asset deployment and professional service.
About Pitney Bowes:
Pitney Bowes is a mailstream technology company that helps organizations manage the flow of information, mail, documents and packages. Our 36,000 employees deliver technology, service and innovation to more than two million customers worldwide. The company was founded in 1920 and annual revenues now total $6.3 billion. More information is available at www.pb.com.
Brother in Bridgewater is the corporate headquarters for Brother in the Americas, (from Canada to South America) and has fully integrated sales, manufacturing, marketing, research and development capabilities, located here in the US. In addition to its headquarters in Bridgewater, NJ, Brother has branches in California, Illinois, Massachusetts and Tennessee, as well as subsidiaries in Ohio, Canada, Argentina, Brazil, Chile and Mexico.