Pitney Bowes Business Insight Unveils Winners of the 2009 Meridian Awards
Customer Innovation to be Recognized at 2009 Insights User Conference
ORLANDO, Fla. and TROY, N.Y., June 04, 2009 - Pitney Bowes Business Insight (NYSE: PBI), the leading global provider of location and communication intelligence solutions, today announced the winners of the 2009 Meridian Awards. The awards program recognizes Pitney Bowes Business Insight customers who are driving business innovation with dynamic uses of location and communication intelligence solutions. Companies from all over the world submitted entries and the winners will be formally recognized at the Insights 09 User Conference, formerly the MapWorld and the Group 1 User Conference. The winners in five categories are:
EPOS Card, credit card provider for one of Japan’s largest retail chains, implemented DOC1® and e2™ Vault solutions to create personalized, more understandable communications and to enable customer service representatives to instantly search and display customer documents. Through its billing process, EPOS has been able to improve customer satisfaction and retention, attract new customers, up-sell and cross-sell services and realize printing and mailing cost savings.
Runner up - Swiss Federal Railways SBB, Bern, Switzerland
Ceridian, a global provider of human resources, payroll and benefit services, used the StreamWeaver® Print Stream Engineering Solution and MailStream Plus® solutions to automate, consolidate, sort and personalize mailings. Integrating its own weighing system within these solutions, Ceridian has saved hundreds of thousands of dollars with accurate postage and compliance for maximum postal discounts.
Runner up - Toronto Police Service, Toronto, Canada
Omaha, Nebraska-based REI, a provider of audio and video electronics for the transportation industry, used MapInfo MapX® and StreetPro® technology for its newest mobile school bus and transit vehicle surveillance system. By linking geographical mapping with video, REI created a real-time, highly visual GPS-based system that is more user-friendly and powerful as a tracking and security tool.
Runner up - The Learning Lighthouse City Learning Centre, Wirral, United Kingdom
Cedacri, one of Italy’s primary outsourcers for banks and finance companies, used e2 Vault to improve and streamline mailing operations by more accurately and efficiently consolidating documents into single mailings. Cedacri’s improved communications have enhanced customer service and environmental sustainability while achieving significant postage and printing cost savings.
Runner up - Department of Primary Industry, Water and Environment, Tasmania, Australia
Telecom Personal SA, a leading cellular operator in Argentina and controller of the second largest mobile phone operator in Paraguay, implemented DOC1 and e2 Vault solutions to improve customer service and streamline billing processes. With online bill presentment, the company has been able to provide better service and convenience to customers, reduce printing, postage and customer service center calls and better target marketing messages.
Runner up - Rogers Cable Communications, Toronto, Canada
Generali Austria, a leading Austrian insurance provider, implemented DOC1 and EngageOne™ solutions to consolidate customer document processes including insurance quotes, applications, policies, invoices and claim forms. With its unified system, the company has been able to improve efficiency and consistency, reduce maintenance and IT department costs by consolidating software systems and gain maximum postal discounts.
“Once again, the Meridian Awards showcase a cross-section of unique and innovative uses of Pitney Bowes Business Insight technology that our customers rely on to make more insightful business decisions,” said Michael Hickey, president, Pitney Bowes Business Insight. “I congratulate this year’s award winners and look forward to seeing them at Insights 09 in Orlando. Insights 09 marks the first integrated conference of both MapInfo and Group 1 and we have innovative, exciting sessions lined up for our customers. As always, the conference provides organizations with opportunities to network, share ideas on how to make more informed decisions for improved business and bottom-line impact.”
Judges for the awards in customer innovation were made up of a cross-section of Pitney Business Insight executives and industry experts.
About Pitney Bowes Business Insight
Pitney Bowes Business Insight (PBBI), a division of Pitney Bowes Software Inc., provides a unique combination of location and communication intelligence software, data and services that enable organizations to make more informed decisions about customers, competition and market expansion. With the industry’s most comprehensive set of solutions for maximizing the value of customer data, PBBI provides the tools required to more effectively locate, connect and communicate with customers in today’s global markets. Leading organizations rely on PBBI solutions to increase the accuracy and effectiveness of customer information delivery and drive profitable growth. Visit www.pbbusinessinsight.com and www.pb.com for more information.