Pitney Bowes Group 1 Software Honors Award Winners at Annual Customer Conference
Customer Innovation Recognized at Annual Pitney Bowes Software Conference
LAS VEGAS, May 22, 2008 - Pitney Bowes Group 1 Software today announced the customer innovation winners at its annual customer conference being held this week in Las Vegas. The awards program recognizes customers who are creatively driving business innovation with new, dynamic uses of Pitney Bowes Group 1 Software solutions. Companies from all over the world submitted entries. The winners in three categories are:
Prior to working with Pitney Bowes Group 1 Software, Shenzhen Telecom, a branch of China Telecom Corporation Limited, relied on a complex, time consuming system of issuing paper bills, which were difficult for customers to understand and prompted numerous calls to the customer service department. ShenZhen Telecom implemented Group 1® Software e-billing solution to develop customized bills for customers, resulting in cost savings and improved quality of service.
Runner Up — Distribution Services
KnowledgeBase Marketing (KBM), a direct marketing firm, worked with Pitney Bowes Group 1 Software to migrate to an open system service-oriented architecture (SOA) environment to help process data faster and more cost effectively. KBM can now process customer data records more rapidly, accurately and efficiently while reducing costs and continuing excellent customer relationship management.
Runner Up — Ceridian
The Spokane Teachers Credit Union (STCU) implemented Group 1 Software’s DataFlow™ solution to catalog more detailed, current and relevant information on customers’ records. Staff members can now have much more personalized interactions with customers, helping the STCU differentiate itself in a competitive market and create lasting customer bonds. Since June of 2007, STCU reports an increase in staff referrals by more than 280 percent as a result of improved customer relationship management tools.
“We are thrilled to honor this year’s award winners and recognize the innovative and distinct ways they are using Pitney Bowes Group 1 Software solutions. Many thanks to all of this year’s participants,” said Mike Hickey, president, Pitney Bowes Software.
Judges for the awards in customer innovation were made up of a cross-section of Pitney Bowes Group 1 Software executives and industry experts.
About Pitney Bowes Group 1 Software, Inc.
Pitney Bowes Group 1 Software, part of Pitney Bowes, Inc. (NYSE:PBI), provides innovative software solutions that help more than 3,000 organizations maximize the value of customer data to improve profitability, increase effectiveness, strengthen customer relationships and streamline mailroom operations. Industry leaders - Entergy, ING, L.L. Bean, MapQuest, Microsoft, Safeco Insurance, Wal-Mart and Wells Fargo - rely on the company's solutions. Visit www.g1.com and www.pb.com for more information.
Group 1 and Group 1 Software are trademarks or registered trademarks of Pitney Bowes Software Inc. Pitney Bowes and the Pitney Bowes Process Bar Design are trademarks or registered trademarks of Pitney Bowes Inc. All other brand names and trademarks are the property of their respective owners.
This press release contains forward-looking statements that involve risks and uncertainties. For this purpose, any statement that is not a statement of historical fact is a forward-looking statement, including without limitation statements concerning market demand for Group 1 Software's products and solutions, the potential benefits of Group 1's software to customers, and the integration of Group 1's software offerings with existing solutions. Factors that may cause these statements not to be true or to differ materially from the manner in which they are presented include potential difficulties related to third party integration of Group 1's software, market acceptance of Group 1's offerings, decreased spending by customers or potential customers on technology solutions and the impact of economic trends that affect generally the market for Group 1's software and other product offerings. Group 1 takes no responsibility to update any forward-looking statements.