Pitney Bowes Launches Shared Client Services Centers

STAMFORD, Conn., April 06, 2009 - Pitney Bowes Management Services, Inc. (PBMS), a wholly owned subsidiary of Pitney Bowes Inc. (NYSE: PBI) has launched its Shared Client Services Centers program with a pilot in Troy, Michigan. Additional centers are expected to be announced throughout the year and beyond.

The Shared Client Services Center brings inbound mail services, including overnight express mail services, from multiple customers and locations into a shared facility operated by Pitney Bowes. By moving their mail services off-site to a shared environment, businesses of all sizes can reap significant benefits and cost savings, including:

  • Access to higher levels of advanced technology and screening
  • Seasoned, trained labor adept at managing incoming documents at a lower cost to the customer than if they were employing staff on-site at their own facilities,
  • Postage discounts through Pitney Bowes’ domestic mail presort services
  • Business continuity and back-up programs that organizations may not normally host on-site at their own facilities;
  • A secure mail facility near the customers’ sites
  • A reduction in their real estate footprint

The Pitney Bowes Shared Client Services Centers are an extension of the company’s Virtual Mail Management strategy to help businesses achieve greater efficiency, reduce mail distribution and transportation costs, enhance security, support environmental objectives and reduce workspace requirements.

Vincent De Palma, executive vice president and president, PBMS, noted that the Shared Client Services Center concept was developed to help customers support a changing mail landscape.

“The current economic environment has forced all businesses to re-evaluate the way they operate by maximizing services while minimizing operating expenses. Through our Shared Client Services Centers, we can re-architect the way mail services are brought to their organizations,” De Palma said.

De Palma explained that the Shared Client Services Centers can, for example, integrate work from multiple divisions of a company that used to run their mail operations separately.

“We want to work with customers to change the way they distribute mail on-site and get them aligned to a new mail services paradigm which provides employee self-service options, connects remote and mobile workers so they can receive critical mail that needs immediate action, and reassesses the frequency of internal mail delivery,” De Palma said. “Pitney Bowes’ experience and expertise in providing mail, print and document management solutions for customers of all sizes makes us uniquely qualified to do this,” he added.

PBMS designs, implements and operates global solutions that provide enterprise clients with critical communications, mail and document lifecycle services that result in more effective, efficient and compliant business processes and operations.

About Pitney Bowes

Pitney Bowes Inc. is a mailstream technology company that helps organizations manage the flow of information, mail, documents and packages. Our 35,000 employees deliver technology, service and innovation to more than two million customers worldwide. The company was founded in 1920 and annual revenues now total approximately $6.3 billion. More information is available at www.pb.com.