Pitney Bowes to Deliver International Ecommerce Solutions for Wipro Technologies Customers in the United States
STAMFORD, Conn., June 24, 2010 - Pitney Bowes Inc. (NYSE: PBI) announced today that it has been selected by Wipro Technologies, the global IT services business of Wipro Limited (NYSE:WIT), as the international ecommerce solution provider for its Digital Customer Experience Platform.
As a result of this alliance, Internet retail sites powered by Wipro’s ecommerce solution will be able to provide their global online shoppers with a seamless cross-border purchasing and shipping experience to destinations in 193 countries worldwide.
“We are delighted to be building on our long-standing relationship with Wipro by extending its robust, next generation ecommerce platform with a cross-border service that delivers exceptional value for both U.S. based merchants and the international buying community,” said Craig Reed, vice president of ecommerce solutions at Pitney Bowes. “Pitney Bowes’s global ecommerce and parcel service combines critical value-added services for ecommerce platforms, and facilitates easier and more transparent online shopping for retailers and their customers alike.”
“As U.S. retailers look for the next level of growth, there is a vast global market they have insufficiently tapped – primarily due to the complexities related to tax and fulfillment,” said Bhanumurthy B M, senior vice president Retail, CPG, Transportation & Government at Wipro. “Working with Pitney Bowes helps Wipro provide a safe, secure and a simple way for retailers to leverage this opportunity. Wipro’s Digital Customer Experience Platform (DCxP) helps retailers tap into this market and access millions of new consumers globally. We are confident that our retail customers can deliver an outstanding experience to discriminating shoppers almost anywhere in the world.”
Wipro’s DCxP is a comprehensive solution designed to enable retailers to manage their online business in an integrated way. DCxP is a pioneering platform that helps retailers better mine customer value, gain market share and improve margins. The solution provides retailers the ability to drive more revenues by leveraging cross-channel capabilities, improves customer loyalty through effective personalization, improves conversion by effective customer mining, provides an integrated set of tools to make better decisions and provides access to newer and yet untapped markets.
International ecommerce poses a number of challenges for retailers that are not found in domestic ecommerce transactions. Cross-border duties, regulations, customs processes, and shipping providers differ from market to market, but the retailer needs to create a simple, seamless customer experience for the online shopper, regardless of the shopper’s location. The Pitney Bowes solution helps simplify and manage this complexity, in addition to supporting all the logistics and physical transportation of retailer shipments.
About Pitney Bowes:
Celebrating its 90th year of innovation, Pitney Bowes provides software, hardware and services that integrate physical and digital communications channels. Long known for making its customers more productive, Pitney Bowes is increasingly helping other companies grow their business. Pitney Bowes is a $5.6 billion company and employs 33,000 worldwide. Pitney Bowes: Every connection is a new opportunity™. www.pb.com
About Wipro Technologies:
Wipro Technologies, a division of Wipro Limited (NYSE:WIT) is the first PCMM Level 5 and SEI CMM Level 5 certified global IT services organization. Wipro Technologies was recently assessed at Level 5 for CMMI V 1.2 across offshore and onsite development centers. Wipro is one of the largest product engineering and support service providers worldwide. Wipro provides comprehensive research and development services, IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development, and maintenance services to corporations globally. Wipro's ADS' are listed on the New York Stock Exchange, and its equity shares are listed in India on the Stock Exchange - Mumbai, and the National Stock Exchange. www.wipro.com, www.wiprocorporate.com