Unitrends Selects Pitney Bowes as National Multi-Vendor Services Provider
STAMFORD, Conn. & COLUMBIA, S.C., June 24, 2009 - Pitney Bowes Inc. (NYSE:PBI) and Unitrends, a leading provider of innovative, rapid-recovery solutions that protect and restore critical data and systems, announced today a new agreement in which Pitney Bowes will provide nationwide on-site maintenance and repair services for Unitrends and its customers.
Under the terms of the agreement, Pitney Bowes will act as the exclusive, authorized service provider for Unitrends and deliver a full portfolio of on-site repair, installation and maintenance services in support of Unitrends and its extensive base of U.S. customers. The collaboration enables Unitrends to provide consistent, nationwide repair and maintenance services to its customers for their Data Protection Units, and further expands Pitney Bowes’s multi-vendor services capabilities in the storage market through storage area network appliance support.
“Unitrends is a market leader in high-performance, data protection and recovery systems for small and mid-sized businesses, delivering the high value and advanced features companies need to maintain business continuity,” said Joanne Boyd, vice president, business development, multi-vendor services for Pitney Bowes. “We are delighted with our strategic relationship and look forward to enabling Unitrends to leverage our services infrastructure and nationwide footprint to provide comprehensive repair and maintenance services for their valued U.S. customers.”
“We selected Pitney Bowes for their nationwide reach, flexible service options and comprehensive reporting capabilities,” said Duncan McPherson, CEO of Unitrends. “Our collaboration will provide Unitrends with the ability to access timely service reports, open and monitor service calls over the Web and increase overall efficiency with servicing our customers.”
Pitney Bowes is a leading provider of services for printers, copiers, multi-function devices, scanners, shredders, PCs and workstations, mailstream solutions and kiosk devices. Consisting of 1,200 A+ certified specialists, Pitney Bowes’s multi-vendor services offer a full range of product life cycle services including on-site maintenance services, installations, managed asset deployment and professional service.
About Pitney Bowes:
Pitney Bowes is a $6.3 billion global technology leader whose products, services and solutions deliver value within the mailstream and beyond. Founded in 1920, our company’s 35,000 employees deliver technology, service and innovation to more than two million customers worldwide. For more information about Pitney Bowes, its products, services and solutions, visit www.pb.com.
Unitrends is a leading provider of innovative, integrated solutions that protect and restore critical data and systems. Unitrends’ family of disk-to-disk backup appliances provides unmatched protection and rapid recovery of lost systems, applications and data. Over 40 operating systems supported through a single, powerful user interface. The company’s local backup and off-site vaulting appliances eliminate the need for multi-vendor software and hardware, and deliver an integrated solution that is affordable for small- and medium-sized businesses. Information about Unitrends can be found at www.unitrends.com.