Pitney Bowes launches cutting-edge cloud-based visitor management solution, revolutionising workplace management

Pitney Bowes Smart Access Management® delivers improved efficiencies and compliance for businesses

LONDON, 28th March 2023 - Pitney Bowes Inc. (NYSE: PBI), a global shipping and mailing company that provides technology, logistics and financial services, today announced the launch of its new proprietary Pitney Bowes Smart Access Management (SAM) software solution. The solution has been designed to help organisations more efficiently manage the movement of employees, visitors, and contractors across multiple sites from a single, centralised online portal and associated kiosks. It enables organisations to create a welcoming, secure, and compliant environment for visitors, contractors, and staff.

SAM is designed for the new era of hybrid work and lets businesses move beyond simply managing the movement of people between sites. It’s designed to automate visitor, staff, and contractor management processes while comprehensively monitoring, tracking, and recording information for improved safety, security, and compliance.

Gary Abbott, Sales Director, Pitney Bowes said, “Pitney Bowes has been supporting organisations across the UK and globally with parcel management for more than 10 years through our SendSuite® Tracking solutions. We have developed the SAM solution in response to customer feedback to better address growing business demands for people management. As a result, our solution offers crucial new capabilities like facial recognition and the capacity to develop an infinite number of procedures for various visitor types. As it is built on Pitney Bowes software platform, new updates and capabilities can be added quickly and easily. It is simple to set-up and supports businesses to integrate into their existing technology stacks.”

The new cloud-based solution is fully customisable and scalable, giving businesses the capacity to create workflows for different visitor types, while customising the user experience, including branding, registration fields, and health and safety messaging. Organisations can also set access restrictions to elevate their health and safety compliance and account for everyone on-site. With comprehensive monitoring and reporting capabilities, SAM lets organisations quickly run real-time reports and monitor onsite behaviour to ensure everyone is safe and their presence is recorded and stored in a secure, real-time database. Pitney Bowes is committed to helping businesses seamlessly manage their people and processes while maintaining safety and security.

As the SAM solution continues to evolve, additional features will be added. Some of these are already in development, including single sign-on (SSO), geofencing, workspace management, and enhanced integrations. Pitney Bowes will also be rolling out a companion mobile app to further improve the user experience and help drive greater business success and streamlined people management for business.
SAM is available now in a range of options to accelerate registration for both occupied and unattended receptions, including kiosk, desktop, or countertop devices. The solution fits into the ecosystem of software offerings supplied to clients via the Pitney Bowes 360 platform of services, which is hosted and powered by Amazon Web Services (AWS).
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to remove the complexity of sending mail and parcels. For the latest news, corporate announcements and financial results visit https://www.pitneybowes.com/us/newsroom.html. For additional information, visit Pitney Bowes at https://www.pitneybowes.com/uk.
Pitney Bowes Limited. Business Address: Langlands House, 130 Sandringham Avenue, Harlow, CM19 5QA, United Kingdom.  Registered in England No: 182037. Authorised and Regulated by the Financial Conduct Authority.