New International Mail Services from Pitney Bowes Help U.S. Mailers Reach Customers Efficiently and Cost-Effectively
STAMFORD, Conn., June 12, 2008 - Pitney Bowes Inc. (NYSE: PBI), the world’s leading mailstream technology company, announced today the introduction of two, new international mail services in response to increased demand for package solutions and customized one-to-one marketing. Pitney Bowes’ Small Package Mail Service is an exciting, new duty delivery paid solution for small packages that allows mailers to determine and collect duties and taxes due in the country of destination in advance. Pitney Bowes’ new Postal Direct service allows mailers to give communications a local market look and feel for their destination country to help increase openability and response rates.
“The surge in global Internet shopping is driving increased interest for small package services. In addition, the growth in targeted marketing has created new opportunities for mailers to reach international customers,” said John Ward, President, Mail Services, Pitney Bowes Inc. “Pitney Bowes’ new Small Package Service opens a world of opportunity for new mailers to ship cross-border goods in the e-commerce environment. Mailers can also benefit from a local look and feel through Postal Direct. This new solution offers customers the opportunity to send mail that looks like it was produced and mailed locally, increasing the likelihood that their mailings are opened and read.”
Pitney Bowes’ Small Package Mail Service is a new dutiable solution that provides mailers with the option to calculate costs for international shipping during the transaction or bundle them into the total price. Pitney Bowes will then manifest packages, clear them into the country of destination, and pay duties and taxes on behalf of mailers. This can help prevent unexpected, extra charges at the time of delivery. For non-dutiable items with a low declared value, such as printed material or media, Pitney Bowes can help mailers identify what items qualify and what documentation needs to expedite customs clearance.
Delivery options for dutiable and non-dutiable small packages include:
- Expedited Service – Offers full track and trace capabilities up to 27 European countries and Canada. Worldwide transit times to major cities and suburbs range from five to eight business days.
- Priority Service – Utilizes first class mail services of postal administrations and agencies around the world to efficiently and consistently deliver small packages. Mailers can opt to track when packages arrive and leave processing facilities. Worldwide transit times to major cities and suburbs average seven to 14 business days.
- Standard Service – The most cost-effective delivery option offers a balance of reliability and economy. Worldwide transit times to major cities and suburbs average seven to 14 business days.
Pitney Bowes’ Postal Direct service enables organizations to communicate with current and potential customers, subscribers, members or donors in a manner that is visually and culturally familiar. Pitney Bowes works directly with local postal authorities so mail will look and feel as if it were produced in the country of destination. This includes ensuring that the size, addressing, sorting and preparation of mail pieces comply with the destination country’s postal standards and regulations. Postal Direct can also provide a local return address for mailers who don’t have one and a response handler to route transactions or replies as designated.
Postal Direct delivery options include local priority service, which is typically next-day delivery after arrival in the destination country, or local standard and economy delivery services to get mail to recipients more economically. The Postal Direct service is currently available to the following countries: Australia, Canada, France, Germany, Italy, South Africa, Spain, the Netherlands and United Kingdom.
For additional information on Pitney Bowes’ new Small Package Mail Service, please visit www.pb.com/smallpackage or for Postal Direct, please visit www.pb.com/postaldirect.
With expertise in 215 countries, Pitney Bowes International Mail Services is a leading international mail expediter in the U.S. that can help customers enhance the effectiveness of mailings around the globe. Customers can select from a choice of cross-border carriers for the distribution of mail, marketing material, publications and small packages based on service and price. In addition, Pitney Bowes International Mail Services helps customers track visibility to the movement of packages, manages the customs process and pays service providers on behalf of customers. Pitney Bowes’ international network of resources is supported by the most advanced mailstream technology and processes anywhere.
About Pitney Bowes:
Pitney Bowes is a mailstream technology company that helps organizations manage the flow of information, mail, documents and packages. Our 36,000 employees deliver technology, service and innovation to more than two million customers worldwide. The company was founded in 1920 and annual revenues now total $6.3 billion. More information is available at www.pb.com.